Meet Our New AI-Powered Help Center

OCTA is excited to introduce a new way to get answers on our website—an easy-to-use, AI-powered help center that works like a conversation. This tool lets you type a question in your own words and get a clear, helpful response right away.

What makes it different? Unlike general AI tools that pull from all over the internet, OCTA’s is trained only on trusted information from our own official websites. That means every answer comes directly from the same reliable sources you’ve always counted on—from fare details and route info to service updates and rider policies.

Whether you’re planning a trip, looking for payment options, or just have a quick question, our new help center is here 24/7 to make finding answers faster and easier—no need to search through multiple pages. Give it a try and see how simple it can be!