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Reduced Fare Application Guide
Senior

Reduced Fare Application Guide

Do you have a Wave account?

Wave is OCTA's fare payment system. About Wave

Great! Please enter the email address associated with your Wave account. This will allow us to connect your new reduced fare with your Wave account.

Email address

Invalid email address.

You must create a Wave account before proceeding with the reduced fare ID application. Please visit the Wave account sign-up page to create and account and then return here and select “Yes” above.

Wave account sign-up

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Review the lists below. Do you have an item eligible for approval?

After reviewing the lists, select an answer below to continue.

Eligible for approval

Valid driver’s license
California DMV identification card
Medicare card
OCTA Senior Reduced Fare ID
Passport showing vital information and photo
Birth certificate with photo

View example photos

Not eligible for approval

Medi-Cal State of California Benefits ID card
Cal Optima health care card
OCTA Reduced Fare Identification Eligibility approval form
Social Security Benefits documentation paperwork
Social Security Card
Doctor’s note

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Please contact OCTA Customer Relations.

Choose an option below to contact Customer Relations about reduced fare eligibility.

Phone

Speak with a Customer Relations agent at (714) 636-RIDE (7433) ext. 6

Business Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.

Email Address

Have a question or comment? Email us at customers@octa.net

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How would you like to apply?

Choose from the options below.

Online

You will have the option to receive a reduced fare by email or a physical card by mail
By Mail

Applicants applying by mail will receive their reduced fare with 7-10 days of approval
In-Person at the OCTA Store

Applicants applying in person will be issued their reduced fare the same day

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Instructions on how to mail your Senior Reduced Fare application

Please read the instructions below prior to mailing.

1. Download the Application Form

Download, print and complete the Senior Reduced Fare Application form (see download button below).

Download application form

2. Make a Copy of Your Eligibility Document

The documents that are eligible for approval are listed below. You only need to provide one document. Make a copy of your document and include it with your application.

Eligible for approval

Valid driver’s license
California DMV identification card
Medicare card
OCTA Senior Reduced Fare ID
Passport showing vital information and photo
Birth certificate with photo

View example photos

Not eligible for approval

Medi-Cal State of California Benefits ID card
Cal Optima health care card
OCTA Reduced Fare Identification Eligibility approval form
Social Security Benefits documentation paperwork
Social Security Card
Doctor’s note

3. Include a Photo of Yourself

Include a photo of yourself with your application. Below are photo guidelines. Make a copy of your document and include it with your application.

Photo Guidelines

Applications with photos that do not adhere to guidelines will be denied.

Full face only, similar to a passport photo
No hats or sunglasses
Must use a plain white or off-white background only
A high resolution, color photograph is required

Acceptable

Unacceptable

4. Mail Your Application

Checklist of what to include:

Your completed application form
A copy of your eligibility document
A photo of yourself

Mail applications to:

OCTA RFID
PO Box 14184
Orange, California 92863-1584

Applicants applying by mail will receive their reduced fare with 7-10 days of approval.

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Before you visit the OCTA Store, please note that you must bring one of the following eligible documents.

Please read the instructions below prior to visiting the OCTA Store.

Instructions

Please review the list of eligible documents below and bring one of them with you when visiting the OCTA Store to apply for a reduced fare.

Eligible for approval

Valid driver’s license
California DMV identification card
Medicare card
OCTA Senior Reduced Fare ID
Passport showing vital information and photo
Birth certificate with photo

View example photos

Not eligible for approval

Medi-Cal State of California Benefits ID card
Cal Optima health care card
OCTA Reduced Fare Identification Eligibility approval form
Social Security Benefits documentation paperwork
Social Security Card
Doctor’s note

OCTA Store

OCTA Store

600 S Main St
Orange, CA 92868
View on Google Map

Store hours

Monday - Friday
8:00 a.m. - 5:00 p.m.
View Holiday Schedule

Serviced by OC Bus routes

View schedules:

53, 56, 83, 553

What to Expect

Applicants will be asked to fill out a form including your name, address, birthdate and other information
A photo of the applicant will be taken
Applicants applying in person will be issued their reduced fare on the same day